If you receive an item that has been broken in transit make sure to email us at firstname.lastname@example.org or use the chat icon at the bottom of this page to talk to a representative (During business hours). We may require you to send a picture of the broken item depending on the item in question.
Articles in this section
- How do I update my payment information?
- How do I update my payment method from PayPal to Credit Card?
- How Much Does It Cost?
- What should I do if I receive broken items?
- When will I get my box?
- For how many months can I pause my subscription?
- Can I get a one time/gift box?
- Do you offer review boxes?
- How do I change my account information?