Due to the custom nature of most of our products and the time and effort put into custom designing a box for our subscribers, we do not accept returns nor can we exchange any items. However, if you receive the wrong item, or it's damaged, we will be happy to replace it free of charge. Please send firstname.lastname@example.org an email if you have any concerns. The sooner we know about it, the quicker we can rectify the problem.
Articles in this section
- How do I update my payment information?
- How do I update my payment method from PayPal to Credit Card?
- How Much Does It Cost?
- What should I do if I receive broken items?
- When will I get my box?
- For how many months can I pause my subscription?
- Can I get a one time/gift box?
- Do you offer review boxes?
- How do I change my account information?