Due to the custom nature of most of our products and the time and effort put into custom designing a box for our subscribers, we do not accept returns nor can we exchange any items. However, if you receive the wrong item, or it's damaged, we will be happy to replace it free of charge. Please send firstname.lastname@example.org an email if you have any concerns. The sooner we know about it, the quicker we can rectify the problem.
Articles in this section
- 100% Money Back Guarantee
- How do I update my payment information?
- How much is shipping?
- How Much Does It Cost?
- One of my items broke, what should I do?
- When will I get my box?
- Can I pause my subscription and for how long?
- Can I get a one time/gift box?
- Do you offer review boxes?
- How do I change my account information?